Privacy Policy
This Privacy Policy explains how Essential Flooring (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website, place an order, or interact with us.
By using our website, you agree to the practices outlined in this policy.
Information We Collect
We may collect the following information when you use our services:
Name and contact details (email, phone number, billing/delivery address)
Payment information (processed securely through trusted payment providers)
Order history and purchase details
Website usage data, such as browsing behaviour, device information, and IP address.
How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer service and support
Improve our website, services, and product offerings
Send marketing communications (where you have opted in)
Comply with legal and regulatory obligations.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, analyse site performance, and personalise content.
You can manage or disable cookies in your browser settings, but please note that some website features may not function properly without them.
Sharing Your Information
We will never sell your personal information. We may share it with trusted third parties for the following reasons:
Delivery and logistics providers to fulfil your orders
Payment providers to process transactions securely
IT and marketing partners to support website functionality and communications
Regulatory bodies where required by law.
Data Security
We are committed to keeping your information secure. We use appropriate technical and organisational measures to protect against unauthorised access, loss, or misuse of your data.
Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or updates to your information
Withdraw consent for marketing communications
Request deletion of your personal data, subject to legal obligations.
To exercise your rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
Essential Flooring Ltd
114 Lothersdale, Stonydelph,
Tamworth, Staffs, B77 4HX
hello@essentialflooring.shop
